Turn Every Text Into a Reason to Come Back
CompleteSMS lets retail stores send and receive text messages from desktop computers using email, web browsers, or spreadsheets. Promote products, share order updates, and alert customers when inventory returns.
✓ No Developer Needed ✓ Integrate With Anything
Make Communication Easier With Our SMS Retail Software
Chances are high that your customers use a mobile phone. After all, text messaging is one of the most used modes of communication today. Using Short Message Service (SMS) to speak with your audience can help you engage with them more efficiently than traditional marketing models. Whether your users have smartphones or older models, you can get your message directly before their eyes with text messages.
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Features
Explore dozens of features to personalize your business.
10DLC Registration Support
We register your account and guide you to stay compliant.
Flexible Plans
No-obligation monthly plans with free trials.
International Scale
We deliver SMS internationally to places other providers can't.
From Small Boutiques to Chain Stores
We Have a Retail SMS Solution for You
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SMS Templates for Retail
Enhance engagement and save time by customizing messages for your customers with retail-tailored ready-to-use SMS templates.
SMS TemplatesProduct Comparison
Make Marketing Easier With CompleteSMS’s Retail SMS
Choose CompleteSMS as your partner for business retail SMS solutions. We provide technology that allows you to work more productively and communicate effectively. We offer several solutions designed for your retail store goals.
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Send SMS from Classic or New Outlook
Send from Outlook - web, app and mobile versions
Microsoft 365 Outlook Add-in
Connect with our API to send SMS
Configure our API with your existing software or CRM
SMS Gateway API
Send SMS through a browser
Log in from any device through any browser. No installation required.
Web SMS
Send SMS from New Outlook on 365
Use this add-on to send SMS through New Outlook from 365
Outlook Add-in-
Send SMS Through Email. Easy Peasy.
![Classic and New Microsoft 365 Outlook logos]()
Send SMS from Classic or New Outlook
Send from Outlook - web, app and mobile versions
Microsoft 365 Outlook Add-in -
Sending Texts In Bulk?
![CompleteSMS API Gateway Logo]()
Connect with our API to send SMS
Configure our API with your existing software or CRM
SMS Gateway API -
Never Want to Leave Your Browser?
![CompleteSMS Logo in Icon]()
Send SMS through a browser
Log in from any device through any browser. No installation required.
Web SMS![outlook logo]()
Send SMS from New Outlook on 365
Use this add-on to send SMS through New Outlook from 365
Outlook Add-in
In the press article
Retailers Should Be Texting Customers More: Here's How to Do it Effectively
People are on their phones a lot, but it’s important to note they’re shopping on their phones a lot, too. Mobile commerce (m-commerce) is on the rise. As retailers consider changes in marketing tactics, increasing text message campaigns should be part of the discussion.
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Retail SMS FAQs
Still have questions about using SMS? Check out the answers to some of our most frequently asked questions.
Contact UsRetailers can use SMS in multiple ways. A common use is sending messages to loyal customers to let them know about promotions or special events. Another option is to send customers texts about new additions to your inventory. For example, your store can send texts to let people know about the latest record or book releases or the next sneaker drop.
SMS marketing for retail is cost-effective. Your store can pay a flat monthly fee, which gives you a certain number of text messages per month. If you go over the allotted number of messages, you pay a small fee for each additional message sent. CompleteSMS offers several pricing schemes based on the number of messages you send per month and the number of dedicated phone numbers.
Compared to traditional ads and flyers, SMS will reach the people that you know want to hear from you.
Examples of customers who might want to get text messages from you include frequent shoppers or members of your store’s loyalty club, people who want to get access to discounts and deals, and customers who haven’t visited your store in a while. SMS marketing requires and opt-in procedure, meaning your store should only message people who have agreed to receive your texts.
It’s easy to integrate our SMS solution with your existing retail CRM. Our SMS gateway application programming interface (API) includes CRM integration capabilities with no hardware required. You can upload distribution lists and combine our software with your existing platforms with ease.
SMS communication offers multiple benefits to retailers. People are much more likely to read and respond to text messages than other communication methods, such as emails. When a person gets a text, they tend to read it instantly. Your store can expand its reach and the effectiveness of its marketing by adopting SMS.
Texting is also cost-effective. With CompleteSMS, a flat monthly fee gets you a certain number of texts and access to at least one dedicated phone number. Texting also offers a high return on investment. Since people will likely react to your texts, your store can see increased sales and revenue, as few people will turn down a special offer or discount code.
