Each customer must be registered or they're susceptible to being blocked by mobile carriers. It's time-consuming to check in with each customer, let us do it for you.
Billing and Compliance MSP Solution
You Need An MSP.
Offering SMS in your SaaS subscription is exactly what your customers want. But losing time and money to stay on top of ever-changing fees and regulations is effecting your bottom line. As your managed service provider we’ll take the burden of SMS billing and compliance off your hands, so you can get back to your business at hand.
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24/7 Global Support
Chat with us live or send a support ticket—A real person will reply.
Multi-Tier Administration
Grant access to the people that need to see the details.
Cost Center Capabilities
Easy to access who's doing what in each department.
10dlc Registration Management
Sending in or out of the US? We’ll help you stay compliant.
Leave SMS billing and compliance to us.
Just dipping your toe in isn’t enough to appease the mobile operators,
you have to have the time and bandwidth to take a deep dive.
And, we’re guessing you have other business to manage, so leave the SMS management to us.
What will an SMS billing and compliance MSP do for me?
Billing
- Aggregate all fees onto one invoice
- Monitor The Campaign Registry (TCR) one-time brand fees and monthly campaign fees in the U.S. for each customer
- Monitor mobile carrier surcharges and vetting fees
- Monitor SMS credits, ensuring that the appropriate messages are accounted for
- Bill customers and accept the burden of collections
- Or supply all of the individual account fees to you to include on your invoices for a seamless customer experience
- Manage monthly payments to TCR and the mobile carriers
Compliance
- Stay on top of regulations, fees and fines that change on the daily
- Ensure your customers registered properly register their campaigns with associated phone numbers.
- Multiple countries have compliance forms that need registered, do you know which ones? We do.
- Advise on message content to help ensure messages are not blocked or customers fined
- Remove your responsibility of any fees or fines as a result of customers not being registered
Why Use CompleteSMS as My MSP?
With the CompleteSMS telco-grade billing engine, we can aggregate all of the new fees onto one invoice, to save you the hassle and let you get on to the business you know, yours.
We can bill customers directly or and set up a white-label interface with your logo, so the customers don’t know the difference.
Our friendly and approachable support team is always ready to assist, they’ll even hop on a call and walk you through the registration form or usage reports. We are available by chat, phone or email.
The A2P SMS landscape is changing in the U.S.—we'll help you keep on top of it.
Application to person (A2P) SMS phone numbers have always had to have some sort of registration to assign numbers to accounts, but with the newly enacted 10dlc (10-digit long code) stringent requirements in the U.S., there’s fees and fines associated as well as having to supply additional company information like their EIN, along with detailed information on the content being sent. This is all in an effort to clean up the carriers routes and weed out spammers.
But it’s causing companies to to spend a lot more time and a lot more money to send their business SMS. The new one-time and monthly fees add up quickly, depending on your company type and usage, it could triple SMS costs.
As other countries start requiring registration for numbers or sender IDs, CompleteSMS is updating software to include/require these registries as well. Let us know if you have questions about your country’s registration requirements. We’re here to make the process as seamless as possible.
Australia's changing their SMS requirements, too.
The requirements are similar, the carriers want to know who you are and what you’re sending. But for now, that’s true only if you want to use a alphanumeric sender ID.
There have been too many scams reeking havoc across the country and Australia’s had enough. As their requirements are unfolding, CompleteSMS is monitoring information and requirements to make sure the right people are submitting the right things to the right people.
Let us learn the nitty-gritty about sending in Australia, while you focus on the ins and outs of your business.
More and more countries are adding requirements, and as they do, the CompleteSMS team is taking note and making changes to the way we collect company information, to help alleviate any unnecessary extra steps, giving you quicker access to the most widely accepted form of business communication—SMS.
The U.S. and Australia aren't the only ones.
More and more countries are requiring companies that send A2P SMS to register for one reason or another. You don’t have time study the requirements or prod customers to track down the information. CompleteSMS has the required forms queued up for each country, so you can set your sites on your company’s sales targets instead.
