This section should describe your company, even if you are sending SMS for a customer.
Company Legal Name *
DBA (if different from legal name)
Red Oxygen Account # *
Legal Form of Organization * —Please choose an option—GovernmentPrivately ownedPublicly ownedCharity
EIN or Tax ID *
DUNS or GIIN or LEI Number This is a complementary and optional field to help better identify the Brand and may help speed up the approval process. A DUNS number, in particular, is important in identifying non-US Brands. Select OneDUNSGIINLEI
Street Address *
City *
State —Please choose an option—AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareWashington DCFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
ZIP Code *
Country * —Please choose an option—United StatesCanadaMexicoUnited Kingdom-----AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntigua and BarbudaArgentinaArmeniaArmeniaArubaAustraliaAustriaAzerbaijanAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaireBosnia and HerzegovinaBotswanaBouvet Island (Bouvetoya)BrazilBritish Indian Ocean Territory (Chagos Archipelago)British Virgin IslandsBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongoCook IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKazakhstanKenyaKiribatiKoreaKoreaKuwaitKyrgyz RepublicLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyan Arab JamahiriyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairn IslandsPolandPortugalPuerto RicoQatarReunionRomaniaRussian FederationRwandaSaint BarthelemySaint HelenaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Netherlands)Slovakia (Slovak Republic)SloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia & S. Sandwich IslandsSpainSri LankaSudanSurinameSvalbard & Jan Mayen IslandsSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkeyTurkmenistanTurks and Caicos IslandsTuvaluU.S. Virgin IslandsU.S. Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUruguayUzbekistanVanuatuVenezuelaVietnamWallis and FutunaWestern SaharaYemenZambiaZimbabwe
Vertical Type * —Please choose an option—AgricultureMedia and CommunicationConstruction, Materials and Trade ServicesEducationEnergy and UtilitiesEntertainmentFinancial ServicesGambling and LotteryGovernment Services and AgenciesHealthcare and Life SciencesHospitality and TravelHuman ResourcesInsuranceLegalManufacturingNon-Profit OrganizationPoliticalPostal and DeliveryReal EstateRetail and Consumer ProductsInformation Technology ServicesTransportation or Logistics
Stock Symbol *
Stock Exchange * ---NASDAQNYSEAMEXAMXASXB3BMEBSEFRAICEXJPXJSEKRXLONNSEOMXSEHKSSESTOSWXSZSETSXTWSEVSE
Contact Name *
Contact Email *
Contact Phone *
Company Website *
Campaign is used very broadly by the U.S. carriers to describe messages sent and their use case. Not necessarily as a series of SMS used in a marketing campaign, or with sales and special offer information. If your use case doesn't have templated messages, then we just need an example of the type of messages you'd likely use at some point during the SMS interaction.
Standard Campaign Type * Most common.
--- 2FA 2FA Any two-factor authentication, verification or one-time use Account Notification Account Notifications Notifications for account holders, relating to and being about a user’s account Customer Care Customer Care All customer care interaction, including but not limited to account management and customer support Delivery Notification Delivery Notifications Notification about the status of the delivery of a product or service Fraud Alert Messaging Fraud Alert Messaging Notifications regarding potential fraudulent activity on a user’s account Higher Education Higher Education Messaging created on behalf of colleges or universities, including school districts and education institutions. This use case is NOT for the “free to the consumer” messaging model Low Volume Mixed Low Volume Mixed For Brands that have multiple use cases and only need very low messaging throughput. Examples include: test or demo accounts, small businesses (single doctor’s office, single pizza shop, etc.) Marketing Marketing Any communication that includes marketing and/or promotional content Mixed Mixed Any messaging campaign containing two to five standard use cases Polling and Voting Polling and Voting The sending of surveys and polling/voting campaigns for non-political arenas. Political messaging is under Special Campaigns Public Service Announcement Public Service Announcement Informational messaging to raise an audience’s awareness about important issues Security Alert Security Alert A notification that the security of a system, either software or hardware, has been compromised in some way and there is an action you need to take
Special Campaign Type * Rarely selected.
--- Carrier Exemptions Carrier Exemptions Exemption by carrier, e.g., AT&T, T-mobile Charity Charity Communications from a registered charity aimed at providing help and raising money for those in need. Includes: 501(c)(3) Charity. Does not include: Religious organizations Conversational Conversational Peer-to-peer app-based group messaging with proxy/pooled numbers. Supporting personalized services and non-exposure of personal numbers for enterprise or A2P communications Emergency Emergency Notification services designed to support public safety/health during natural disasters, armed conflicts, pandemics and other national or regional emergencies Sweepstakes Sweepstakes All gambling and sweepstakes messaging Political Political Part of organized effort to influence decision making of specific group. All campaigns to be verified. Only federal campaigns. Social Social Communication between public figures/influencers and their communities. Examples include: YouTube influencers’ alerts or celebrity alerts Large CSP Trial Large CSP Trial Large CSP Trial Offers with strict controls and MNO audit rights (MO opt in). Only MNO pre-approved CSPs are eligible for this use case. Agents; Franchise; Local Branches Agents; Franchise; Local Branches Brands that have multiple agents, franchises or offices in the same brand vertical, but require individual localized numbers per agent/location/office
Campaign Sub-category * 2FA Account Notification Customer Care Delivery Notification Fraud Alert Messaging Higher Education Marketing Polling and Voting Public Service Announcement Security Alert
Campaign Vertical * This maybe be different than your brand vertical if you send SMS on behalf of your customers —Please choose an option—AgricultureMedia and CommunicationConstruction, Materials and Trade ServicesEducationEnergy and UtilitiesEntertainmentFinancial ServicesGambling and LotteryGovernment Services and AgenciesHealthcare and Life SciencesHospitality and TravelHuman ResourcesInsuranceLegalManufacturingNon-Profit OrganizationPoliticalPostal and DeliveryReal EstateRetail and Consumer ProductsInformation Technology ServicesTransportation or Logistics
Campaign Description * A short description of what you’re campaign is communicating, e.g., sending existing customers special offers, or patient appointment reminders, sending security codes for site login, etc. Minimum length—40 characters
Terms and Conditions Link
Privacy Policy Link
Opt-in Method * Describe all of the ways the recipient opts-in to this campaign. If there are more than one, list them all.
Example 1: Recipients opt-in by visiting www.examplewebsite.com and adding their phone number. They then check a box agreeing to receive text messages from our company.
Example 2: Recipients opt-in by texting START to (111) 222-3333 to opt in.
Example 3: Recipients opt-in by visiting www.examplewebsite.com and adding their phone number. They then check a box agreeing to receive text messages from us. Additionally, end users can also opt-in by texting START to (111) 222-3333 to opt in.
Minimum length—40 characters
Upload Opt-in, Privacy Policy or Terms and Conditions This field can be used to upload any supporting information for opt-in, CTAs, terms and conditions, privacy policy, etc. Not intended for SMS/MMS sample messages. To upload more than one file, contact your salesperson.
Sample Messages Basic verbiage of the message(s) sent in one interaction Minimum length—20 characters each
Message #1 *
Message #2
(+) Add More Messages
Message #3
Message #4
Message #5
Subscriber Opt-in * Are your subscribers acquired through and opt-in process? YesNo
Subscriber Opt-out * Are you collecting and processing consumer opt-outs? As a Red Oxygen customer we help you with this, your answer should be Yes. YesNo
Subscriber Help * Have you implemented message reply providing customers on how they can contact the message sender after they reply with the “HELP” keyword?
YesNo
Number Pooling * Will more than 50 numbers be used for this campaign? YesNo
Direct Lending or Loan Arrangement * Does your message refer to lending or loan arrangements? YesNo
Embedded Link * Do your messages include an embedded link of any kind? Note that public URL shorteners (bit.ly, tinyurl) are not acceptable. YesNo
Please enter the URL(s):
Embedded Phone Number * Do your messages include an embedded phone number (except for the HELP information contact phone number?) YesNo
Affiliate Marketing * Is affiliate marketing being used or was used in the construction of this campaign? YesNo
Age-Gated Content * Will this campaign include any age-gated content as defined by carrier and CTIA guidelines? YesNo
Do you have more campaigns to submit? * If you have additional campaigns/messages types to register select yes and the form will submit the current answers and take you to the top of the form to enter additional campaigns under the same brand/company. Yes, PleaseNo, I’m all done
Once you submit the form, you'll be asked to fill out the second half of the form with the next campaign's information. The company information from the first half will be automatically filled.
Is fire hot or cold?
I affirm and certify that all the information and answers to questions herein are complete, true and correct to the best of my knowledge and belief. I understand that any misrepresentation, falsification, or omission of any facts called for in the form may result in penalties, fees and possible termination of service, whenever discovered.
We will use the information you provide consistent with our Terms of Service and Privacy Policy.
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