Analytics and Reporting
SMS Analytics and Reporting for Total Visibility and Control
When you send critical business messages, like alerts, 2FA codes or appointment reminders, you need to know they were delivered. Without a clear record, you’re left guessing. CompleteSMS reporting provides a clear, straightforward audit trail of your messaging activity.
Our reporting feature provides a log of all your sends, their delivery status and who sent them, so you always have a definitive record of your communications.
Confirm Every Message With
Real-Time Delivery Status
The last thing you need is a mess of confusing charts that have you drowning in data. We get it. Our reporting is designed to give you total confidence and control over your messaging. Simple as that.
Our real-time delivery status updates provide an up-to-the-minute log of every message:
- Sent Receive confirmation the moment a message leaves your account. View a complete log of every message sent from your account, with the ability to filter by user or time period. Think of this as your digital paper trail. It’s perfect for when you need to know exactly what was said and who said it.
- Delivered This is your proof that the message arrived successfully. This is the big one. Every message shows a clear status—delivered or failed. It’s the digital equivalent of a delivery receipt, keeping you informed about how many of your messages successfully arrived.
- Failed You can take action more quickly by immediately flagging issues and invalid numbers.
Track Usage for Clear Accountability and Cost Management
All this data is available in real time through your dashboard. There’s no need to run complicated reports or dig through spreadsheets. It’s all right there, waiting for you.
Need to share the good news with your boss or your team? Want to understand your team’s activity? Our messaging analytics platform has automated reporting built right in.
CompleteSMS provides clear visibility into usage by user, team or department. Our approach allows you to accurately track your SMS spend and allocate costs. Schedule summary reports daily, weekly or monthly to keep a clear record of your account activity without adding extra work to your plate.
Turn Actionable Insights Into ROI
How can your organization use this data to help your bottom line? We boost your operations by:
- User Usage: Ever wonder which department is the most text-happy? (We’re looking at you, sales team.) Our usage reports let you see message volume by user or department, making it easy to track costs and manage your budget.
- Reducing risk: Our reporting function provides a reliable record for critical communications.
- Improving accountability: The ability to track usage by user and department ensures you know where messages are coming from.
- Controlling costs: By seeing exactly how your account is being used, you can manage your budget effectively.
Make Data-Driven Decisions With CompleteSMS
Better data leads to smarter decisions. As a leading SMS platform with analytics capabilities, CompleteSMS provides the clear insights you need to build more effective messaging strategies from the ground up.
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