Category: Hotels / Hospitality SMS

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SMS Frequency Best Practices

SMS Frequency Best Practices: Are You Texting Your Customers Too Often?

By:  Amy Dean - COO/Marketing Specialist  |  October 23, 2025

As SMS campaigns have an impressively high open rate of 98%, texting is one of the most effective tools for marketing. However, over-texting could be doing more harm than good. Learn how to determine the right SMS frequency to ensure effective communication and maintain positive customer relationships. Why Is SMS Frequency Important? SMS frequency has the […]

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The Ultimate Hotel and Hospitality SMS Guide

The Ultimate Hotel and Hospitality SMS Guide

By:  Amy Dean - COO/Marketing Specialist  |  August 27, 2025

When you’re traveling, you want your experience to be as smooth and seamless as possible. Part of that involves staying aware of what to do and where to go. Short message service (SMS) texting improves the guest experience by providing additional convenience and empowering your staff to work more efficiently. Hospitality messaging can keep your […]

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