Features

Keep the conversation going with 2-way texting.

Customer service and consistency go hand in hand…use a dedicated number so your customers know who you are.

Personalizing keeps the carrier blockers at bay, and makes people feel good.

Same message over and over? Create a template…or several!

Nobody wants to be just a number (literally a phone number), call them by name and get better response.

Just like your email signature, never have to type your name again.

Display your company name instead of your phone number…easy identification.

Build engagement and streamline communication with keyword-triggered responses, automated actions, and easy opt-ins.

Send messages in or out of the US…you’re in luck, we’ll help you stay compliant with the carriers by registering your 10dlc.

Chat with us live or send a support ticket—A real person will reply.

Need to know if messages get delivered? We have reports that can tell you if the message made it to the phone you were trying to reach.

Need to keep tabs on SMS usage, our admin access will do just that, while supporting as many users as you need.

Someone new join your staff, no worries, add them to your account at no extra cost.

Different departments have different needs, keep your paperwork straight by applying cost centers to their accounts.

Need more messages added to your pre-paid account, add them within your admin account without having to talk to anyone.

When in doubt, ask us, we're here to help. Keeping up on all guidelines can be tricky.

Track trends, response times, and team performance with detailed reporting and actionable insights.

Monitor conversations, team activity, and support performance from one intuitive dashboard.

Mailing lists are easy to upload and create. Keep your soccer moms separate from your client list.

Mass text hundreds of people at one time, personalize using templates and merge fields.

Send business SMS online with our web portal, any browser, any time, even if you’re not sitting in your office.

Customers can call your dedicated number and still get an answer, your 10dlc will be forwarded to your voice-enabled device.

All replies will be returned as an email, that way you can store the information in folders for future reference for quick customer service.

No more calendar reminders to send out the next text, schedule texts for future dates and feel your worries melt away.

No need to leave your favorite email interfaces. With Gmail or Outlook 365 email capabilities we keep production flowing without having to change software.

Rely on our multiple redundant system paths to help ensure reliable deliveries and optimized reply paths to cut through the congestion.

Set custom responses for weekends, vacations, or busy times—so your customers get a reply before someone on your team clocks in.

Text to Join Grow your subscriber list and make it easy for customers to opt in with a simple text.

We speak developer, so feel free to ask us anything about integrations.

Our SMS API has multiple connection options…feel free to use them all.

Need the SMS interface in your software to be seamless, we can add your logo and information to the interface, so no one gets confused.

Connect SMS with your CRM to streamline communication and keep customer data in sync.