When you make a new connection with a customer, you need to keep their attention. That’s where an effective customer life cycle management and marketing strategy comes in. What is customer life cycle management? This model illustrates the different stages of consumers’ relationships with your brand. You must understand how customers’ wants and needs evolve […]
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Companies often need to abide by many regulations, rules and laws. Communicating this information with your team is crucial for business and employee success. An effective communication compliance strategy empowers businesses to share this data and other crucial information, such as deadlines, recent findings and policy changes. Here, you can learn more about establishing a […]
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You’re ready to move to the next stage in a big collaborative project for your department, but you’re still waiting on a response to the email you sent your coworkers two days ago. Even worse, you’re all remote—and you don’t have a better way to reach out than to send another follow-up email. You might […]
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Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back? The short answer? Yes! Short message service (SMS) texting is an excellent solution for reengaging inactive and former customers. This guide will explain the basics […]
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Most college students are “traditional” students—recent high school graduates between 18 and 24 years old. These students typically carry their phones everywhere they go. So, it’s only natural that texting is the best way to get in touch with them. Res Life directors can keep students safe and informed by adopting a user-friendly SMS messaging solution. […]
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