Category: Education SMS

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Sending Links in SMS

Sending Links in Your SMS Without Being Blocked

By:  Amy Dean - COO/Marketing Specialist  |  February 12, 2025

Sending texts is an effective way for businesses and organizations to contact their audiences. Depending on your company, you may use short message service (SMS) messaging to send order confirmations, appointment reminders or marketing and sales messages. Sometimes, your use of this tool may require you to include a link — but doing so might […]

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Customer Life Cycle Messaging

Customer Life Cycle Messaging – Elevating Communication in Your Business

By:  Amy Dean - COO/Marketing Specialist  |  January 7, 2025

When you make a new connection with a customer, you need to keep their attention. That’s where an effective customer life cycle management and marketing strategy comes in. What is customer life cycle management? This model illustrates the different stages of consumers’ relationships with your brand. You must understand how customers’ wants and needs evolve […]

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How to Establish a Strong Compliance Communication Strategy

How to Establish a Strong Compliance Communication Strategy

By:  Tom Sheahan - CEO/Co-founder  |  October 2, 2024

Companies often need to abide by many regulations, rules and laws. Communicating this information with your team is crucial for business and employee success. An effective communication compliance strategy empowers businesses to share this data and other crucial information, such as deadlines, recent findings and policy changes. Here, you can learn more about establishing a […]

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How SMS Can Improve Customer Retention

How SMS Can Improve Customer Retention

By:  Amy Dean - COO/Marketing Specialist  |  September 11, 2024

Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back? The short answer? Yes! Short message service (SMS) texting is an excellent solution for reengaging inactive and former customers. This guide will explain the basics […]

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