Category: Retail SMS

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Problem With Using Personal Phone Numbers for Business Texting

Problem With Using Personal Phone Numbers for Business Texting

By:  Brenton Milne - Consultant  |  March 20, 2025

Using your personal phone for business texting might seem convenient, as it’s one of the main communication channels for customers and employees alike. However, you might run into a few problems with this approach—namely, data insecurity, visibility and work-life separation issues. Instead of using your personal number, consider using a short message service (SMS) provider designed for business […]

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How SMS Can Improve Customer Retention

How SMS Can Improve Customer Retention

By:  Amy Dean - COO/Marketing Specialist  |  September 11, 2024

Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back? The short answer? Yes! Short message service (SMS) texting is an excellent solution for reengaging inactive and former customers. This guide will explain the basics […]

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How Jewelers Can Benefit From SMS

How Jewelers Can Benefit From SMS

By:  Amy Dean - COO/Marketing Specialist  |  August 28, 2024

Customer communication preferences are constantly changing, which means your business’s marketing tactics should always be one step ahead. The competition in the jewelry industry is heating up—the global jewelry market size is expected to reach a record-breaking $432.8 billion by 2033. As a jeweler, keeping your customers engaged can result in growth and expansion for your business. […]

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