Category: SMS Tools

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Unique SMS Ideas That Will Increase Revenue for Retail Businesses

By:  Amy Dean - COO/Marketing Specialist  |  April 30, 2025

Whether you own a car dealership or a clothing boutique, taking advantage of the immediacy of SMS can help you boost traffic, strengthen existing customer relationships, foster new ones and improve your business overall. With an open rate of 98%, communicating with your audience via SMS allows your retail business to effectively connect with target consumers. […]

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smart watch boom

Utilize the Smartwatch Boom to Increase Your Customer Engagement

By:  Amy Dean - COO/Marketing Specialist  |  April 23, 2025

SMS messaging can help you reach your customers and feel confident they’re reading your messages. The rise in popularity of smartwatches creates another opportunity for your business—more than 402 million of these devices are expected to ship by 2027.  By sending texts to smartwatches, you can reach your audience more intimately and personally than ever. Plus, recipients are more likely to […]

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Spam SMS vs. Bulk SMS

Spam SMS vs. Bulk SMS

By:  Brenton Milne - Consultant  |  January 22, 2025

Spam SMS messages are often sent in bulk SMS sends, but not all bulk SMS sends are spam. Spam refers to texts that violate any current and prevailing regulations and guidelines, namely consent. Also known as text blasts or mass texting, bulk texting involves sending the same message to multiple recipients simultaneously, typically using bulk SMS software. Text blasts can be an effective form of enterprise communication when implemented […]

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How SMS Can Improve Customer Retention

How SMS Can Improve Customer Retention

By:  Amy Dean - COO/Marketing Specialist  |  September 11, 2024

Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back? The short answer? Yes! Short message service (SMS) texting is an excellent solution for reengaging inactive and former customers. This guide will explain the basics […]

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A2P vs P2P

A2P vs. P2P: Main Differences and Considerations

By:  Tim Hunt - CTO/Co-founder  |  April 25, 2024

Effective communication is integral to business success. Your company can leverage short message service (SMS) messages to connect with customers, employees, vendors and other stakeholders. SMS is engaging, efficient and easy to master with the right tools. However, different types of SMS are better suited for certain uses and offer distinct advantages. Explore the key […]

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