Australian Businesses

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SMS Solutions for Australian Businesses

Businesses need fast, dependable ways to chat with customers and teams without complicated systems or personal phone lines. CompleteSMS provides an Australian SMS solution to address this — a friendly business platform designed for simplicity and compliance.

It’s the smart choice for modern, efficient and compliant business communication. Send professional SMS from your computer without changing your workflow or installing hardware.

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Text Messaging Software That Australian Businesses Trust

CompleteSMS works where you do, seamlessly integrating with the tools your organisation uses every day. Our SMS platform gives you the flexibility to choose how you send messages and who you reach:

  • Web portal: Log in to your account from any browser and send SMS without installing software.
  • Email integration: Send SMS directly from Outlook or Gmail with our handy add-ons. Plus, replies come back to your email inbox for easy tracking.
  • Bulk sending: Import contact lists from spreadsheets and personalise messages with mail merge fields. Send thousands of texts while ensuring compliance with privacy principles.
  • SMS gateway API: Connect CompleteSMS with your existing CRM or booking system. Then, automate appointment reminders and service updates with our API integration.

Why Choose CompleteSMS for Your Business?

Simple!
CompleteSMS grew from Red Oxygen, originating from and still servicing Australia with over two decades of solid business messaging experience.

Our platform is all about supporting local compliance and comes packed with capabilities designed specifically for how local organisations operate:

Give it a Try! Stay Your Free Trial!

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CompleteSMS: Smarter Business Communication Made Simple

Australian businesses need a fast, reliable way to communicate with customers, staff, and suppliers. Whether it’s confirming appointments, coordinating schedules, or sharing urgent updates, clear communication is essential, yet email is often missed or ignored.

SMS provides a direct and immediate channel to your audience. Messages are delivered instantly and typically read within minutes, making it one of the most effective ways to keep people informed. From everyday operations to critical alerts, business SMS helps organisations across Australia stay connected and communicate with confidence.

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24+ years of experience

The easiest way to send SMS from a computer for over two decades.

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Free software, no-charge setup

No lock-in financial contract. Free cancellation anytime.

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No programming needed

Browser and off-the-shelf options makes it easy to plug and play.

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Unlimited customer support

Phone, Chat or email, we're here for you...it's free too.

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Benefit From Our Text Messaging Platform in Australia

The market expects communication tools that respect privacy and deliver real results. CompleteSMS has got you covered, supporting compliance with the Spam Act 2003, Australian Privacy Principles (APPs) and ACMA guidelines.

That means you can truly focus on your operations, not getting bogged down in regulatory requirements. Our local SMS solution comes with two-way messaging, letting your customers reply with questions or confirmations directly.

Schedule texts in advance, personalise content for each recipient and scale effortlessly from simple one-off messages to huge enterprise-level campaigns. For time-sensitive business communication, text messaging proves a highly effective tool.

Businesses like yours use our platform for everything from appointment confirmations and shift reminders to delivery notifications and customer support interactions.

Need to See it to Believe It? Book a Demo with John!

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How to Use SMS for Business

From engaging with customers to staying in touch with your team, SMS offers a wide range of ways to support your business communications:

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Severe weather alert: all evening classes are cancelled due to current conditions. For complete updates and details, please visit wbn.edu/alerts.

Alerts

Alerts

Distribute key updates quickly to staff, partners, and customers. Whether your system is offline or maintenance is in progress, you can notify your entire team with one mass text. Use SMS to inform customers about changes to business hours or the opening of new locations in real time.

survey
Hello Mr. Jomes, this is a reminder that your monthly payment is now past due. You can complete your payment securely online at https://lakefield.com/ or call us at this number.

Confirmations

Confirmations

Confirm receipt of reservation or appointment requests with a quick text. You can also notify customers when their table is ready or when their order is prepared for pickup or out for delivery.

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Hello! This is Ridgeway Auto Service letting you know your vehicle is booked in for Friday at 10:00 AM. Our team will be ready to get you taken care of as soon as you arrive. See you then!

Reminders

Reminders

Text messaging provides a simple and effective way to deliver important reminders. You can notify clients a few days or a week ahead of their appointments, including details like the date, time, and service. It’s also useful for sending payment reminders, giving customers a friendly prompt before a due date.

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[Riverside Bistro] Hey Taylor! We just noticed something pretty special—you’ve dined with us 20 times as a VIP member. That kind of loyalty means a lot to us, so next time you’re in, dinner starts with a free appetizer on the house.

Customer Communication

Customer Communication

Business SMS solutions simplify customer communication more than ever. With two-factor authentication, your company can send verification codes when users attempt to access their accounts. These codes add an extra level of security and help confirm that each customer’s identity is legitimate.

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Hi everyone! A few extra shifts have opened up for this evening—if you’re looking for more hours, feel free to reply and we’ll get you added to the roster. Appreciate it, team!

Employee Communication

Employee Communication

Text messaging can simplify scheduling for teams, particularly in businesses with multiple daily shifts or staff working varied hours. You can quickly notify employees about open shifts or alert them when their weekly schedules are ready to view.

search
We’ve detected an issue affecting your account access and have applied a temporary fix. Please try logging in again and let us know if you’re still experiencing problems. If needed, we can walk you through additional steps.

Tech Support

Tech Support

Many minor technical problems can be resolved through a quick exchange of text messages. This approach is easier for both your support team and your clients. Your staff can manage multiple conversations at once, while customers get help without sitting on hold.

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Alerts

Severe weather alert: all evening classes are cancelled due to current conditions. For complete updates and details, please visit wbn.edu/alerts.

Distribute key updates quickly to staff, partners, and customers. Whether your system is offline or maintenance is in progress, you can notify your entire team with one mass text. Use SMS to inform customers about changes to business hours or the opening of new locations in real time.

survey
Confirmations

Hello Mr. Jomes, this is a reminder that your monthly payment is now past due. You can complete your payment securely online at https://lakefield.com/ or call us at this number.

Confirm receipt of reservation or appointment requests with a quick text. You can also notify customers when their table is ready or when their order is prepared for pickup or out for delivery.

bell
Reminders

Hello! This is Ridgeway Auto Service letting you know your vehicle is booked in for Friday at 10:00 AM. Our team will be ready to get you taken care of as soon as you arrive. See you then!

Text messaging provides a simple and effective way to deliver important reminders. You can notify clients a few days or a week ahead of their appointments, including details like the date, time, and service. It’s also useful for sending payment reminders, giving customers a friendly prompt before a due date.

question
Customer Communication

[Riverside Bistro] Hey Taylor! We just noticed something pretty special—you’ve dined with us 20 times as a VIP member. That kind of loyalty means a lot to us, so next time you’re in, dinner starts with a free appetizer on the house.

Business SMS solutions simplify customer communication more than ever. With two-factor authentication, your company can send verification codes when users attempt to access their accounts. These codes add an extra level of security and help confirm that each customer’s identity is legitimate.

calendar
Employee Communication

Hi everyone! A few extra shifts have opened up for this evening—if you’re looking for more hours, feel free to reply and we’ll get you added to the roster. Appreciate it, team!

Text messaging can simplify scheduling for teams, particularly in businesses with multiple daily shifts or staff working varied hours. You can quickly notify employees about open shifts or alert them when their weekly schedules are ready to view.

search
Tech Support

We’ve detected an issue affecting your account access and have applied a temporary fix. Please try logging in again and let us know if you’re still experiencing problems. If needed, we can walk you through additional steps.

Many minor technical problems can be resolved through a quick exchange of text messages. This approach is easier for both your support team and your clients. Your staff can manage multiple conversations at once, while customers get help without sitting on hold.

desk with desktop computer and laptop

Request a Demo of Our Australian SMS Solution

Ready to strengthen communication with your customers and teams? CompleteSMS has the tools Australian businesses like yours need to send professional SMS right from your computers, all while easily maintaining compliance and control.

Schedule your demo appointment with our support team to see how CompleteSMS fits your communication requirements. Explore features like two-way messaging, bulk personalisation and API integration to benefit your business.