Easy install and onboarding to send a new SMS directly from Microsoft 365 Outlook. Visit the Microsoft Marketplace to read more about the add-in.
Broadcast SMS
Broadcast SMS
Critical emails disappear into crowded inboxes, buried between newsletters and promotional clutter. CompleteSMS delivers broadcast SMS, ensuring your critical communications reach the right people immediately. Send urgent system alerts or time-sensitive updates utilizing our easy to integrate API, directly from Outlook, Gmail or our web portal without navigating complex integrations.
This isn't just ANY add-in...
The Most Versatile Broadcast Text Message Service Available
CompleteSMS integrates with the tools you already use every day, eliminating training time and adoption friction across your organization:
- Email-to-SMS integration: Outlook, Office 365 and Gmail users can launch company-wide alerts or department notifications without leaving their inbox.
- Web portal access: Our browser-based dashboard gives you complete control over message scheduling, delivery tracking and response monitoring from any device with internet access. Manage campaigns, review analytics and coordinate team access from a single interface.
- Spreadsheet import: Upload contact lists directly from files for quick bulk messaging. Our integration supports simple .csv spreadsheet uploads, so there’s no need for complicated formatting
- API integration: Embed SMS broadcast capabilities directly into existing applications through our robust API.
Standard HTTP/S protocols and straightforward documentation enable seamless integration without weeks of technical complexity.
Security, Compliance and Support You Can Trust
CompleteSMS maintains 10DLC compliance for U.S. operations and adheres to regulatory requirements across all supported markets, ensuring carriers accept your broadcasts without filtering or blocking. Our secure servers protect sensitive contact data and message content, meeting the security standards that regulated industries demand for confidential communications.
Live support teams in the U.S. and Australia—allowing for around-the-clock support—assist when technical questions arise or urgent broadcasts need immediate attention. No chatbots route you through automated menus when seconds matter. Our team handles setup guidance, troubleshooting and ongoing optimization to keep your broadcast texting service running smoothly.
More Features of CompleteSMS for Outlook
Solve Operational Challenges With Broadcast Texting Service
Broadcast SMS solves communication challenges by delivering immediate visibility for time-sensitive situations across every department.
Emergency Response and Safety
Campus lockdown alerts, severe weather notifications and facility evacuations reach students, staff and families instantly. When safety communications need immediate attention, text messages cut through the noise.
Critical Infrastructure Alerts
Server outages, system failures and network disruptions notify technical teams the moment issues arise. IT staff receive alerts wherever they are, enabling faster responses and minimizing downtime.
Time-Sensitive Scheduling
Last-minute shift openings, schedule changes and urgent staffing needs reach available employees immediately. Open enrollment deadlines and benefits reminders ensure HR communications don’t get lost in email clutter.
Operational Coordination
Delivery updates, appointment confirmations and real-time status changes keep customers informed throughout service interactions. Replies can be monitored in your dashboard or routed to the sender’s designated email address, supporting secure, traceable conversations.
Don't use Outlook? What about Gmail?
CompleteSMS has a Gmail Add-on for the Google die-hards out there.
Send SMS through your Gmail interface or through the Gmail App on your phone.
Talk to an Expert
Our SMS expert, John, will give you a full demo of our software and answer any questions you have.
Schedule Your Demo
SMS Office 365 FAQs
Here are answers to some of the most frequently asked questions about CompleteSMS for Outlook.
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Can You Send SMS Messages From Office 365?
The Microsoft 365 Suite (formerly Office 365) doesn’t have a built-in feature to send SMS messages anymore. However, third-party integrations like CompleteSMS for Outlook can bridge this gap. Our service integrates seamlessly with your Classic and New Outlook applications to allow for SMS communication.
By using our Outlook add-in businesses can maintain professional communication and enhance customer engagement. SMS functionality is now crucial for your workflow, consider exploring our software.
Which Is Safer, SMS or Email?
When comparing SMS and email for secure communications, email generally offers more robust security features, especially when combined with encryption. However, both methods have vulnerabilities. SMS is susceptible to interception and SIM swapping, making it less secure for sensitive information. Conversely, email is vulnerable to phishing attacks.
Consider using dedicated authentication apps for secure communications. CompleteSMS for Outlook can provide an additional layer of security by managing SMS communications. It allows organizations to minimize risks associated with SMS and email, ensuring safer interactions.
How Do You Send a One-Way SMS From Microsoft 365?
Microsoft 365 (formerly Office 365) doesn’t natively support direct one-way SMS sending. To achieve this functionality, install CompleteSMS for Outlook and configure it with your Microsoft 365 account. Our software allows you to send bulk text messages or individual messages without requiring a reply. Our service handles interfacing with different carriers, enabling efficient and reliable SMS delivery.
You won’t be limited with one-way texting, our service office two-way texting from all long-codes.
