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How SMS Can Improve the Customer Experience

By:  Amy Dean - COO/Marketing Specialist  |  October 14, 2021

Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient communication method. And customers are much more responsive to it. Gartner found that SMS messaging has response rates as high as 45% and open rates […]

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Red Oxygen Updates Gmail SMS Solution for Improved Customer Experience

July 23, 2021

SAN FRANCISCO (July 26, 2021) – Red Oxygen, a leading short message service (SMS) solutions provider, today announces it has updated its Gmail SMS solution through Google Marketplace. The new features were implemented to provide improved customer experience and ease-of-use for Red Oxygen’s texting solution. New features include an updated, more user-friendly interface, the ability […]

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Woman using a laptop with a stethoscope sitting next to her.

Increasing Communication Between Doctor and Patient

January 21, 2021

With many patients considering their phones a staple in their lives, healthcare providers can use SMS (short message service) to stay in contact with their patients. Also known as text messages, SMS allows for fast, convenient, and comprehensive communication. Discover the benefits of health SMS inpatient correspondence and how you can take advantage of it […]

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Multiple cell phones piled on top of each other.

10 Reasons You Should Use SMS Text Marketing

By:  Amy Dean - COO/Marketing Specialist  |  January 20, 2021

While the world of consumer technology is frequently changing, cell phones and smartphones have stayed a constant in the past decade. You can leverage their popularity by incorporating SMS marketing into your business. What Is SMS Marketing? Also known as text message marketing, SMS message marketing uses SMS text messages to share promotions, alerts, notifications […]

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