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Quick Guide to SMS Marketing for Call Centers

By:  Tim Hunt - CTO/Co-founder  |  September 24, 2025

One of the biggest challenges call centers face is figuring out how to boost profits and keep overheads in check without letting customer service slip through the cracks. In most cases, callers have quick questions that need quick answers. That’s where SMS comes in, a valuable channel to help you stay competitive. With this guide, […]

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guide to hipaa compliant sms

Your Guide to HIPAA-Compliant Texting and SMS 

By:  Tim Hunt - CTO/Co-founder  |  September 10, 2025

More healthcare providers are using text messaging, or short message service (SMS) and other technologies to communicate with patients and staff. Text messaging is a quick, efficient way for providers to directly remind people of upcoming appointments or medication refills to help them remember essential dates and times. Providers can also use SMS messaging to keep staff on the same page about […]

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CompleteSMS logo on green background

CompleteSMS Has Arrived

September 8, 2025

  At long last… it’s here. The day has arrived, it’s go time, the rubber is finally hitting the road, the wait is over, all systems go, we’re on, our moment has arrived, time to pop the champagne, it’s really happening…  Today we launched CompleteSMS, Red Oxygen’s next-generation business texting platform. But this post isn’t […]

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The Ultimate Hotel and Hospitality SMS Guide

The Ultimate Hotel and Hospitality SMS Guide

By:  Amy Dean - COO/Marketing Specialist  |  August 27, 2025

When you’re traveling, you want your experience to be as smooth and seamless as possible. Part of that involves staying aware of what to do and where to go. Short message service (SMS) texting improves the guest experience by providing additional convenience and empowering your staff to work more efficiently. Hospitality messaging can keep your […]

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Tips for Getting Your Message Out With SMS

13 Tips for Getting Your Message Out With SMS

By:  Amy Dean - COO/Marketing Specialist  |  August 15, 2025

Text messaging is the most used data service worldwide. In the United States alone, mobile users sent about 2 trillion text messages in 2021. Emails often get lost in the abundance of messages received every day, but people tend to look at and respond to texts as they come in. Communicating with SMS is an excellent strategy for reaching your customers, capturing […]

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