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SMS guide for beginners

SMS Guide for Beginners: How to Get Started With Text Messaging

By:  Amy Dean - COO/Marketing Specialist  |  June 30, 2026

Summary Quick Overview This blog shows you how to use SMS software as a business. You can use SMS to send order confirmations, deliver appointment or payment reminders and more. To get started, choose an SMS service provider, create your contact list through opt-in forms, events and sign-ups, craft compelling messages with straightforward calls-to-action, and […]

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Two-Way SMS Communication: How to Build Customer Relationships Through Conversational Texting

Two-Way SMS Communication: How to Build Customer Relationships Through Conversational Texting

By:  Amy Dean - COO/Marketing Specialist  |  June 1, 2026

Your customer just got your “order shipped” notification. Great! Except now they want to know exactly where their package is and when it’ll arrive. That one-way notification just created more work, not less. When every business interaction can strengthen or strain relationships with your customers, how (and how quickly) you respond matters. Phone calls put […]

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Man in plaid shirt, outside in the sun, reading a text message from a known Sender ID

Auto-replies for SMS

May 27, 2026

Auto Reply = Good Customer Service A lot of the conversations we have with customers start the same way: someone misses a call, a message comes in after hours, or a team just can’t get to the inbox fast enough during the day. And honestly, that used to create a bit of a scramble. Do […]

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Why Use SMS for Abandoned Cart Solutions

Why Use SMS for Abandoned Cart Solutions

By:  Amy Dean - COO/Marketing Specialist  |  April 22, 2026

Short message service (SMS) is one of the leading communication channels businesses use to stay in touch with their customers. Since 77% of customers abandon their carts before checking out, businesses of today are seeking more efficient and affordable ways to recover customers through direct contact. Abandoned cart SMS is one of the tools modern […]

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