SMS messaging can help you reach your customers and feel confident they’re reading your messages. The rise in popularity of smartwatches creates another opportunity for your business—more than 402 million of these devices are expected to ship by 2027. By sending texts to smartwatches, you can reach your audience more intimately and personally than ever. Plus, recipients are more likely to […]
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Strengthening communication with your customers is critical to your business’s continued success, and with the rise of technology comes new ways to enhance interactions. This SMS guide for beginners will explore best practices for using SMS to improve internal communication and develop better customer relationships. The Role of SMS In Business Communication SMS communications are a form of text messaging that businesses use […]
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A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this without implementing some new technology in their infrastructure. Enter artificial intelligence (AI). It’s already saturating the SMS market with chatbots and predictive text, but it can also assist with compliance. Registration Compliance Compliance is all […]
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It’s happening, it’s really happening. Carriers are on their way to discontinuing text-to-email services. AT&T announced that on June 17, 2025, they will stop servicing text messages sent via their email gateway to mobile devices. What is email-to-text messaging? Shortly after SMS messaging was invented, a Finnish telecom began offering a way to send text […]
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Using short message service (SMS) as a tool for your business to share time-sensitive updates and alerts, to people who have consented to receive such notifications, is continuing to grow increasing popular. Because of its higher success rates over traditional communication methods, like email, and is ubiquitous for any phone or mobile device. In turn, enabling people to engage with SMS faster than any other channel. However, […]
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