SMS Solutions for the Automotive Industry

Send & Receive Text Messages From Your Computer

Start Your Free Trial

Advantages of SMS for Automotive Dealers and Auto Repair Shops

Nurturing brand loyalty is paramount for car dealerships. But using only promotional and informational emails, business cards and radio ads can be a struggle when trying to develop a trusted and transparent relationship with your customers. That’s where CompleteSMS messaging automotive dealership solutions can help. Nine out of 10 people open text messages, while only one in 10 opens an email flyer or promotional campaign. In fact, most people read their text messages within 90 seconds of receiving them.

calendar
Ready to start the new year off with a new set of wheels? Come down to Local Automotive and take advantage of our New Year's sales.

Advertise Sales

Advertise Sales

Keep your loyal customers from overlooking special deals, promotions or other exclusive offers communicated through postcards or emails. Send them a text they're almost guaranteed to open instead. If they have questions, they can reply to the text, and it will go straight to your email inbox so you can respond promptly–or you can set up the auto-reply feature that will provide further guidance.

bell
Hey, Allison! This is Jake from Luxury Automotive. We now have a blue 2012 Toyota Camry available. Ready to take it for a drive? 

Send Updates and Service Appointment Reminders

Send Updates and Service Appointment Reminders

If your customer is in the market for a vehicle you don't have on your lot, you can send a fast SMS text message update when it comes in. You can provide info about the car and even set up a test drive through our two-way SMS text messaging feature. Leave your customer feeling valued, satisfied and ready to buy. 

question
Hey, Tom! Joe from Local Automotive here. How did we do? Let us know if you'd like to take another car for a spin anytime soon. 

Build Loyal, Ongoing Relationships

Build Loyal, Ongoing Relationships

Studies have found that 91% of consumers were interested in receiving text messages from their favorite brands. Consumers want more than promotions or special offers, including personal communication and long-lasting relationships. Partnering with the best SMS companies for car dealers like CompleteSMS can increase your customer loyalty and satisfaction. 

calendar
Advertise Sales

Ready to start the new year off with a new set of wheels? Come down to Local Automotive and take advantage of our New Year's sales.

Keep your loyal customers from overlooking special deals, promotions or other exclusive offers communicated through postcards or emails. Send them a text they're almost guaranteed to open instead. If they have questions, they can reply to the text, and it will go straight to your email inbox so you can respond promptly–or you can set up the auto-reply feature that will provide further guidance.

bell
Send Updates and Service Appointment Reminders

Hey, Allison! This is Jake from Luxury Automotive. We now have a blue 2012 Toyota Camry available. Ready to take it for a drive? 

If your customer is in the market for a vehicle you don't have on your lot, you can send a fast SMS text message update when it comes in. You can provide info about the car and even set up a test drive through our two-way SMS text messaging feature. Leave your customer feeling valued, satisfied and ready to buy. 

question
Build Loyal, Ongoing Relationships

Hey, Tom! Joe from Local Automotive here. How did we do? Let us know if you'd like to take another car for a spin anytime soon. 

Studies have found that 91% of consumers were interested in receiving text messages from their favorite brands. Consumers want more than promotions or special offers, including personal communication and long-lasting relationships. Partnering with the best SMS companies for car dealers like CompleteSMS can increase your customer loyalty and satisfaction. 

CompleteSMS, Making Dealership & Auto Repair Shop SMS Easy

SMS Solutions offer an extra competitive edge for automotive dealerships. Are you ready to jump on board and set your dealership apart?

Sign up for our free trial today if you want to learn more about our dealership texting software and other related products! We’re always here to help, contact us today.

Book a Demo
icon-image

Partner Program

Our white-label micro-billing system lets us do the work for you.

icon-image

Two-way messaging

When customers can text you back, they know you're listening.

icon-image

API Capabilities

Integrate your existing software with our SMS gateway API.

icon-image

Unlimited customer support

Phone, Chat or email, we're here for you...it's free too.

white

Implement the

Connection Icon Best SMS Texting Software for your Dealership

Enterprise SMS text messaging is an excellent way for a car dealership to set itself apart from the competition.

With CompleteSMS, you can send SMS through your current customer relationship management (CRM) infrastructure with application programming interface (API) integration. CompleteSMS also supports popular email clients like Outlook and Gmail on your smartphone and or other mobile devices.

Why use SMS?

  • Faster open rates: No need to wait around for an email response. Customers open and react faster to texts.
  • No more missed calls: You don’t have to waste time while the phone rings in the end having to leave a voicemail. Send an SMS and feel confident your recipient received it.
  • Schedule test drives: Send times for your prospective buyers to test the car of their dreams, with or send a link with your calendar app so they can schedule their own.
  • Post-purchase engagement: Checking in with customers to make sure they’re happy with the vehicle or request feedback on the service they received will keep customers coming back when the next family member needs a car.
half-image
Vehicle Service Reminder SMS

Hey [NAME], is the check engine light on? You're almost due for a [NAME OF SERVICE]. Reply YES to schedule your vehicle's next appointment now! Text STOP to unsubscribe

Vehicle Ready for Pick-Up SMS

Hi [NAME]! Good news, your vehicle is ready for pick up today. The total cost for service is [$$$]. Swing by our service center anytime before [CLOSING TIME] to get your vehicle.

Let's Get Started

SMS for Auto Repair & Car Dealerships

Boost engagement and save time by tapping into our collection of ready-to-use SMS templates for car dealerships.

SMS Templates

Looking to Increase Customer Loyalty at Your Dealership?

We Have an SMS Solution for You

white

Product Comparison

CompleteSMS
Solutions

Not all auto dealerships are the same, help yours stand out with business SMS for your sales and service departments.

Our products are available for use through email, through your browser, with a spreadsheet or an application programming interface (API). How do you want to send SMS?

Contact CompleteSMS
tab-content-img

Send SMS from Classic or New Outlook

Send from Outlook - web, app and mobile versions

Microsoft 365 Outlook Add-in
tab-content-img

Send SMS From Gmail

Send SMS directly from your Gmail interface or smartphone app

Gmail Add-on
tab-content-img

Send bulk SMS

Personalize, create templates and send them all at once from a .csv

Send in Bulk
tab-content-img

Connect with our API to send SMS

Configure our API with your existing software or CRM

SMS Gateway API
tab-content-img

Send SMS through a browser

Log in from any device through any browser. No installation required.

Web App
tab-content-img

Send SMS from New Outlook on 365

Use this add-on to send SMS through New Outlook from 365

Outlook Add-in
tab-content-img

Send SMS from Gmail

Send SMS directly from your Gmail interface or smartphone app

Gmail Add-on
  • Send SMS Through Email. Easy Peasy.

    Classic and New Microsoft 365 Outlook logos

    Send SMS from Classic or New Outlook

    Send from Outlook - web, app and mobile versions

    Microsoft 365 Outlook Add-in
    gmail logo

    Send SMS From Gmail

    Send SMS directly from your Gmail interface or smartphone app

    Gmail Add-on
  • Sending Texts In Bulk?

    Send bulk SMS

    Personalize, create templates and send them all at once from a .csv

    Send in Bulk

    Connect with our API to send SMS

    Configure our API with your existing software or CRM

    SMS Gateway API
  • Never Want to Leave Your Browser?

    Send SMS through a browser

    Log in from any device through any browser. No installation required.

    Web App
    outlook logo

    Send SMS from New Outlook on 365

    Use this add-on to send SMS through New Outlook from 365

    Outlook Add-in
    gmail logo

    Send SMS from Gmail

    Send SMS directly from your Gmail interface or smartphone app

    Gmail Add-on

Related Blog Posts

More Resources for Your Dealership

CompleteSMS logo on green background
The Ultimate Hotel and Hospitality SMS Guide
Tips for Getting Your Message Out With SMS
What Is Commercial Text Messaging?
Effective Business SMS Communication
Guide to SMS for E-Commerce
Your Complete Guide to SMS Compliance in the U.S.
Quick Guide to SMS Marketing for Salons and Spas
screen time statistics
smart watch boom
SMS guide for beginners
AI and SMS Compliance
hands typing on silver laptop
How to Keep Your SMS Messages From Being Blocked
Problem With Using Personal Phone Numbers for Business Texting
Real Estate Agents Guide to Using SMS
Ways SMS Allows Businesses to Reach Gen Z
Sending Links in SMS
Registering your Sender ID in Australia
SMS for Golf
Spam SMS vs. Bulk SMS
Best Way to Communicate With Millennials? SMS!
Customer Life Cycle Messaging
Are you SMS campaigns FCC compliant?
Do appointment reminders reduce no shows
How Small Businesses Can Leverage SMS to Make a Difference
woman looking at phone
What will I need to provide for 10dlc registration?
Common SMS Terms
How to Establish a Strong Compliance Communication Strategy
25 Text Abbreviations for Business
Ways Internal SMS Can Improve Employee Communication
How SMS Can Improve Customer Retention
Keeping Union Members in the Loop With SMS
How Jewelers Can Benefit From SMS
Effective communication keeps students, faculty and staff safe and informed. Learn some Res Life tips and use cases for SMS messaging in our guide!
Stack of newspapers
Ways to Engage Fans at Sporting Events With SMS
How to Start Automating Text Messages for Your Business
Improve Employee Experience With SMS
A2P vs P2P
Cover art for the SaaS Pulse Show podcast with title and and image of Micheal Bertoni
Tom Sheahan
sms guide for gyms
Telecom Reseller Podcast
How to Get More 5 Star Reviews
Telecom Reseller Podcast
Circle 4 logo
man's hands holding pen and doing taxes
Telecom Reseller Podcast
Telecom Reseller Podcast cover art, digital world image and words
How SMS Can Increase Your Efficiency
Stack of newspapers
man in flannel with cellphone
Why SMS Is Great for Customer Support
woman smiling at cellphone
A Guide to Sending Text Blasts
A2P Messaging Benefits
Benefits of SMS and CRM
banking sms
FCC SMS Compliance
Stack of newspapers
How to Use SMS to Improve Company Productivity
Why Every Restaurant Needs to Use SMS
Stack of newspapers
How SMS can improve at home healthcare
Tommy Sheahan CEO of CompleteSMS
Stack of newspapers
Your Guide to HIPAA-Compliant Texting and SMS
Image of Tom Sheahan or CompleteSMS and Aakash Shah of neonVest
SMS Communication Tips for Tutors
The Future of SMS Marketing (And How It Could Benefit Your Business)
Stack of newspapers
Stack of newspapers
small business
Person constructing words with plastic lettering
Stack of newspapers
Using SMS for 2FA Verification
Stack of newspapers
Two way business texting
Stack of newspapers
Man registering 10DLC
10DLC Fees
Mass text messaging
Developer sitting at their desk with arms crossed.
Stack of newspapers
SMS Tips for Summer
Stack of newspapers
Man on phone
SMS for restaurants
SMS Marketing Tips
cell phone in pocket
hands holding a cellphone
man texting
Working at home
Stack of newspapers
Stack of newspapers
Stack of newspapers
3 animals crossing the road in the countryside.
Woman using a laptop with a stethoscope sitting next to her.
Multiple cell phones piled on top of each other.

Need to see it to believe it?

white

Automotive SMS FAQs

Got questions about how to use CompleteSMS's SMS solution for your dealership? We have answers!

Contact Us
Can an auto dealer target specific customer groups using SMS?

Yes, a dealership can create customer distribution lists and keep them handy on CompleteSMS. Separate the lists based on various factors, including their location, the type of car they drive or when they’re due for an oil change or tune-up. Or upload a spreadsheet to merge information for all three categories. Then send personalized messages to the customers in those groups. 

For example, you can create a list for customers who drive a Ford F150. Then, whenever there is an update or recent news about the truck, you can create a text and send it to that customer list.

Is SMS marketing legal in the car dealership industry?

Yes, SMS marketing is perfectly legal in the auto and car dealership industry. However, there are a few things you need to do to remain compliant and not have your messages marked as spam. You’ll want to use a registered number and follow the rules of customer opt-in. Essentially, you need to be sure the people you’re messaging agree to receive the messages and want to communicate with your dealership. 

CompleteSMS will help you set up your messaging service and ensure your dealership stays compliant. 

How can I integrate CompleteSMS with my automotive CRM?

We’ve made it as easy as possible to integrate CompleteSMS with your existing CRM. You can connect your CRM to our application programming interface (API) and upload your existing distribution lists. Once connected, you can message hundreds of customers simultaneously and schedule messages to be sent at a future date.

If you need help figuring out how it works, we’re here for you.

Why use SMS communication for the automotive industry?

There are many reasons to use SMS in the automotive industry. Sending texts to your customers lets you keep them up to date on promotions, which can lead to an increase in revenue. You can also keep customers in the loop about any recalls, repairs or general maintenance tasks they’re due for. 

Texting also streamlines the appointment booking and confirmation processes and lets you easily send appointment and payment reminders, leading to fewer cancellations and late payments. 

People are more likely to read and respond to texts than emails because texts provide more “urgent” communication and create a noticeable pop-up notification. This means SMS pays off in the short and long run for your dealership.